Client feedback

I feel very grateful when clients choose to share their experience of working with me. Below are a few anonymous reflections from previous clients. Their words highlight the transformative power of a compassionate and neurodiversity-affirming approach to counselling, helping individuals in Swansea UK, and across the UK online, navigate anxiety, burnout, and overwhelm.

"Becki is amazing. She has helped me understand and see things in a completely different way. She’s so responsive, and I honestly love speaking to her. I’ve had therapists before and struggled to find the right one, but she is outstanding."

Previous client

"Becki has given me a lot of helpful advice and supported me to turn what I thought would be the worst-case scenario into something much more manageable. I am more mindful now and have learned about active listening, validation, expressing my point of view, communicating more positively, and keeping my boundaries. I still have so much to learn, but thanks to Becki I’ve improved so much in just two months. I’m so glad I met her."

Previous client

"Overall, I find Becki to be a great listener who helps me uncover different layers of my feelings around a situation."

Previous client

Positive changes you might experience

As a neuro-affirming practitioner, I've helped many people to understand themselves better. Many clients come to counselling feeling overwhelmed, stuck, or unsure how to move forward. Over time, clients often describe feeling calmer, more self-aware, and better able to understand their thoughts, emotions, and patterns. Novella Counselling and Supervision aims to foster these positive changes for adults across the UK.

Some of the positive changes people commonly notice include:

  • A clearer understanding of their emotions and why they respond the way they do
  • Reduced anxiety and a greater ability to pause rather than react
  • Increased self-compassion and a quieter inner critic
  • Feeling more confident in expressing needs, boundaries, and feelings
  • Improved communication in relationships
  • A sense of perspective and the ability to approach challenges more thoughtfully
  • Feeling heard, validated, and less alone with what they are going through

Reaching out can feel like a big step

Reaching out for counselling can feel like a big step, and it’s completely natural to feel unsure, nervous, or even a little hesitant at first. You don’t need to have everything figured out before starting — many people begin simply knowing that something feels difficult or overwhelming.

My aim at Novella Counselling and Supervision is to offer a calm, compassionate space where you can talk openly and be met with warmth, curiosity, and understanding rather than judgement. We move at a pace that feels right for you, gently exploring whatever you bring to the sessions.

Counselling with me is collaborative. Rather than being told what to do, we work together to understand your experiences, your patterns, and what might help you move forward in a way that feels authentic and supportive. Many people tell me that one of the most valuable parts of the process is simply having a space where they can finally pause, reflect, and feel truly heard. Contact Novella Counselling and Supervision today to take the first step.